Customer Service & Sales
M - F 8:00am - 6:00pm, Pacific (excluding major holidays)
YOUR PERSONAL INFORMATION
Personal Information is gathered by DEWALT FOOTWEAR for the sole benefit of DEWALT FOOTWEAR. DEWALT FOOTWEAR does not sell, rent or provide your "Personal Information" to third parties, except as described below. Personal Information as used herein refers to data and facts about you which include, but are not limited to, your name, age, address, email address, financial information (account or credit card numbers), income level, phone number, etc. Personal Information is personal to you in that it belongs to you and identifies who you are. There are a variety of pathways, electronic and otherwise, by which any single element of these data can point to you personally. Personal Information does NOT include your IP Address as defined below. Personal Information is generally kept for DEWALT FOOTWEAR business which is primarily used to assist you in your current or future communications and/or transactions or in analyzing sales trends.
Personal Information is primarily obtained from a form required to be completed when customers request information, products or services, including subscribing to our email list. Personal Information that is collected by DEWALT FOOTWEAR is used to bill the user for products and services, and to ship those products. Personal Information is used to send orders, information about our company, and promotional material to our customers. Personal Information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings by following the directions in those mailings.
DEWALT FOOTWEAR may use online surveys which ask visitors for Personal Information which usually includes contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such surveys to send the user promotional material from DEWALT FOOTWEAR. DEWALT FOOTWEAR may also run contests on our site in which we ask visitors for selected Personal Information such as contact information (typically the customer's email address) and demographic information (like their zip code, age, or income level). We would potentially use Personal Information gathered from such contests to send users promotional material from DEWALT FOOTWEAR. The customer's Personal Information is also used to contact the visitor when necessary (i.e. when someone wins a contest.). Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
COOKIES AND IP ADDRESSES
DEWALT FOOTWEAR may monetize or otherwise provide anonymous IP Addresses to third parties. DEWALT FOOTWEAR sometimes employs other companies and individuals to perform functions on our behalf. Examples of such may include hosting our website, providing marketing assistance, providing search results and links, retargeted advertising, analyzing data, etc. These third parties have access only to IP Addresses, no Personal Information is provided to them.