Shipping Info

Orders can take up to 48 hours to ship from our warehouse in Portland. Mainland U.S. orders $150 and over will qualify for free standard shipping by UPS Ground. Orders valued between $40 - $149.99 standard shipping will be $10. Orders valued under $40 standard shipping will be $20. Shipping prices for orders going to Alaska or Hawaii will be shown at checkout. Prices are provided directly by UPS and are based on order weight and dimensions.

If using standard shipping, once your order has shipped, depending on delivery location you can expect orders to reach you within 5 to 7 days. Total amount of time from order date to receiving the product is estimated at 8 - 11 days.

For mainland U.S. orders we also offer two expedited shipping options via UPS: 3 Day Select and Next Day Air Saver. Prices for these options are displayed at checkout and are based on order weight/dimensions and delivery location.

Please note: UPS does not deliver to P.O. boxes, and we are unable to refund outbound shipping charges. 

Once your order has been shipped, you will receive a confirmation email containing your tracking link. Please use this link if you need to make alternative arrangements for your delivery.

Note that the legal title to purchased product transfers to the buyer at the point of shipment. You will need to submit any claims for damaged or missing parcels directly with the carrier.

Holiday Shipping Notice
Please note that shipping and order processing may be delayed around the holidays. Our warehouse will be closed on the following dates:

  • Thanksgiving Day: November 27 - 28, 2025
  • Christmas Eve & Christmas Day: December 24 – 25, 2025
  • New Year’s Day: January 1, 2026

Orders placed during these times will be processed on the next business day. We recommend placing standard shipping orders by December 18 to ensure delivery in time for Christmas.

Information on UPS Ground and Priority Shipping options is listed below.

  • UPS® Ground: Check ups.com/ctc for details.
  • UPS Next Day Air®: December 23
  • UPS 2nd Day Air®: December 22
  • UPS 3 Day Select®: December 19