Order
Orders directly from our website can take up to 72 hours to ship from our warehouse in Portland. Choice of shipping methods are "Standard shipping" (flat $12.00 rate for all orders) or "Overnight shipping" ($50.00 for orders up to 10lbs).
*If using "Standard shipping", once your order has shipped, you can expect orders to to reach you within 5 to 7 days. Total amount of time from order date to receiving the product is estimated at 8 - 11 days.
*If using "Overnight shipping", once your order has shipped, you can expect orders to reach you the next day. Total amount of time from order date to receiving the product is estimated at 4 - 5 days.
We use UPS to deliver ground shipping orders.
We want you to get your order as soon as possible, so we begin processing it immediately after you place it. Once your order has been submitted, we cannot guarantee the ability to cancel the order as it may have already shipped. Please review your order carefully prior to clicking the 'Place Order' button on checkout page.
DELIVERY & RETURNS
Orders over $125 receive FREE ground shipping within the continental US. For orders under $125 the Standard shipping charge is $12.00.
We currently deliver only to the US.
If you are not satisfied with your DEWALT Workwear purchase, simply return the item within 30 days of the date of purchase.
In order for a refund to be issued all returned items must be in their original condition with the tags and original packaging.
We are not able to refund outbound shipping charges.
ACCOUNT
Account creation is not mandatory for placing orders, however we recommend creating an account to track your order history, and make your future experiences as slick as possible. You can also subscribe to be kept up to date with future promotions, offers, useful features and brand new product launches via email.
PAYMENT
We accept all major Debit and Credit cards, as well as payment via Apple Pay, Google Pay, and PayPal
Your payment option will be charged at the point of submitting the order to us. You will receive an order confirmation email once the funds have been debited.